How can I find out what board I have? (Our Evolution)
Over a decade in the making and this is what we have to show for it! See our boards from 2010 to present day!
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Common Questions
🛹 What board do I have, demos, differences in models, water, and more!
10 Things to Consider When Buying an Electric Skateboard
Our top tips on what to look for in an electric skateboard!
How to Change Speed Modes on Your Evolve Remote
Your Evolve remote allows you to switch between different speed modes, giving you control over acceleration, top speed, and efficiency. Adjusting these modes based on your riding conditions can enhance your experience, whether you're cruising, carvin
How do I operate the board?
Not sure how an eSkate works? Check here for more info.
Can I demo one of your boards?
Yes, you absolutely can!!!
How to Pair or Sync Your New Evolve Remote
If you've upgraded to a Phaze remote from an R2 Bluetooth or WiFi remote, or you've purchased a replacement, you'll need to pair it with your board before riding. Follow these simple steps to sync your remote. If the remote does not respond correctly
The difference between Carbon and Bamboo
Flexible or stiff? You decide!
The difference between street and all terrain
Choosing your wheel will affect what you feel, your overall ride time and the terrain you can explore.
Riders Over 100kg / 220lbs
The maximum load for the majority of our boards is 100kgs / 220lbs and 120kgs / 265lbs for the Carbon Hadean.
Are the boards waterproof?
We do not rate any of our boards to be water-resistant but in newer models, we have made every effort we can to protect the electrical components in accidental situations.
Can you ride on the beach?
Riding on the beach has the potential for the sand to get stuck in the components and the corrosion from the saltwater may harm the board.
Do You Offer Trade-Ins?
Yes! We’ve launched a trial trade-in program in Australia. If you're looking to upgrade, check out the details here to see if your board qualifies. At this time, we do not offer trade-ins in these regions. If this changes in the future, we’ll be sure
Do the boards have reverse?
There is no reverse function on our boards. Just turn around and kickpush ;)
Do I have to wear a helmet?
Safety never takes a holiday 🚫🏝
Do you sell parts to turn a regular skateboard into an electric one?
Yes, we sell parts separately, but keep in mind that buying each component individually can get expensive—often adding up to nearly the cost of a complete board. Building your own electric skateboard requires technical knowledge, patience, and time.
Where is your Service Centre?
We have a Service Centre based in each distributor's country. We currently do not have any authorised Service Centres outside of these locations. Click for more.
How long will my board battery last before it needs replacing?
Lithium-Ion batteries can last up to 700-1000 cycles, however, capacity will drop over time. Click for more.
What is Considered Normal Wear and Tear on Street Wheels?
Wear on wheels can vary depending on their durometer, how they are used, and what sort of surfaces they are used on. Click for more.
Why don’t the motors stop at the same time?
Motors stopping at different times is normal. The main factor is the resistance from the drivetrain usually caused by different belt tensions.
Board Power Light - flashing or solid?
GTR = always solid or off. GT = always flashing or off. If you are experiencing anything different from the above, it may indicate that there is an issue in the electrics
Where Do I Send My Board to Be Repaired?
If your board needs a service or repair, don’t stress — we’ve got you covered. While all repairs are handled at our Evolve HQ on the Gold Coast, we also work with a few trusted retail partners who can help with certain issues. This is a great option
Can I send in my R2 remote for screen replacement or repair?
We don’t sell replacement screens separately for the R2 remote, but you can send your remote to us for repair. To get started, please reach out to us
Which Belt Do I Need for My Evolve Skateboard?
Choosing the Right Belt(drive belt) for Your Evolve Skateboard. Selecting the correct belt for your board depends on your wheel and gear setup. Using the wrong belt can affect performance, wear out components faster, or even cause slippage. Here’s ho
How do I get the best range and performance out of my battery?
Many external factors can affect the range of your board. Click for more.
Can You Charge Your Evolve Board Overnight?
The charger has an automatic cut-off when the board is fully charged, however, we recommend unplugging it as soon as it's charged as a precaution.
How to Store Your Evolve Skateboard Properly
If you need to store your board for long periods, the battery should sit between a 40 and 50% charge and stored in a cool dry environment.
How to Maintain Your Evolve Battery for Longevity
Your battery should always be stored at room temperature. Excessive heat can permanently affect or damage the battery. Click for more.
How to Maintain Your Evolve Board for Peak Performance
If you regularly clean and maintain your electric longboard, it will last a long time and ride at its best. Click for more.
Evolve’s Patented and Patent-Pending Technology
Evolve Skateboards has been proudly innovating the electric skateboard industry since 2012. Click for more.
R2 Bluetooth Trigger Reset Written Instructions (GTR)
Click here for detailed instructions on how to perform a trigger reset for the R2 Bluetooth Remote (GTR).
R2 Trigger Reset Written Instructions (GT)
Click here for detailed instructions on how to perform a trigger reset for the R2 Remote (GT).
How to Remove and Replace Pivot Cups on Double Kingpin Trucks
Pivot cups play a crucial role in the performance and feel of your double kingpin trucks. Over time, they may wear down and require replacement. Follow these steps to remove and install new pivot cups properly. For more tips on adjusting your trucks,
Do You Offer Servicing for Evolve Boards?
Yes! We offer services at our Evolve Store at the HQ, and walk-ins are welcome. Whether you need a general tune-up, troubleshooting, or part replacements, our team is here to help. We have three different service options available to suit your needs.
Understanding the Motor Controller
The motor controller is a critical part of your board, responsible for:. Sometimes, riders may refer to the motor controller as:. If you're experiencing issues such as your board not charging, not turning on, or losing connection to the remote, the m
What Are the Main Components of an Evolve Skateboard?
Every Evolve electric skateboard is built with a combination of high-performance parts designed to work together seamlessly. While different models may have variations in design and materials, most boards share these essential components:. If you're
Are Evolve Bushings Compatible Across All Boards?
Yes! Evolve bushings are compatible with all Evolve electric skateboards, regardless of generation. Whether you have a first-generation board or the latest model, our Performance Bushing Kit will fit perfectly. Bushings play a key role in how your bo
Can I send in my Phaze remote for screen replacement or repair?
We don’t sell replacement screens separately for the Phaze remote, but you can send your remote to us for repair. Fill in this form: https://form.typeform.com/to/rk5jHJdl
Which Remote Works with My Board?
Which remote came with my board?. Which boards can be upgraded to use the Phaze Remote?. Which is available here.
Need an MSDS for Shipping?
If you're arranging to ship your electric skateboard or battery and have been asked for an MSDS (Material Safety Data Sheet), we’ve got you covered. To request a copy, please contact our Customer Support team and let us know which board you have. We’
What to do if your board doesn't turn on after storage
If your board has been in storage and won’t turn on, it’s very likely the battery has dropped below its safe operating voltage. This is common with lithium-ion batteries when left unused for long periods, especially 4 to 6 months or more. Lithium-ion
How to win a board
Want to score yourself a brand new Evolve board? Our giveaways are officially back, here’s how to enter:. ✅ Follow @evolveskateboards on Instagram✅ Like our IG posts✅ Drop a comment on our IG✅ Subscribe to our YouTube channel✅ Drop a comment on YouTu
Which boards are compatible with the Force Bash Guard Kit?
Which boards are compatible with the Force Bash Guard Kit?. The Force Bash Guard Kit is designed to protect your board’s motors from hard knocks and rough terrain. Built from 6061 alloy with a matte black finish, it doesn’t just look tough—it is toug
My remote won’t connect to my board
If your remote isn’t connecting, there are a few steps to take before riding again. There can be several reasons why it’s happening, so let’s rule out the common ones first. This should always be your first step. Follow the instructions for your spec
What Happens if You Install the Wrong Firmware on Your Board or Remote?
Installing the wrong firmware is not advised. Before doing any firmware update, make sure you’ve got the latest version of the Explore by Evolve app installed on your phone. Once connected to your board via the Phaze remote, go into the Product Info
Getting a Heat Warning on Your GTR, Hadean, Stoke… or Using a Phaze Remote on a Series 1?
If you’re seeing a heat warning on your remote shortly after turning the board on, but the motors definitely aren't hot, this usually comes down to incorrect firmware. You will receive this warning if your remote has the incorrect firmware installed.
When will it be back in stock?
Back in Stock: May Update. We know some of our most popular gear sells out fast. The good news? All stock listed below arrived on 2 May and we’re already working hard to get all pre-orders packed and on their way to you. 🛹 Boards. • Stoke X – In sto
My wheels are making a clicking sound when riding or turning
Noticing a clicking or ticking noise from your wheels while riding or turning? Don’t stress, this is usually easy to fix and is often related to dry or dirty components. Step 1: Lubricate your wheel bearings. Remove the bearings from your wheels and
How to Regrip Your Evolve Board
There’s no quicker way to give your board a fresh new look (and feel) than swapping out the grip tape. Whether you’re restoring an old deck or just want a visual upgrade, regripping your board is simple, if you follow the right steps. To help you nai
Phaze Remote – Bluetooth vs. WiFi
The Phaze Remote is our latest and most advanced handheld controller, designed to give you smooth acceleration, precise braking, and real-time ride data, all in a sleek, intuitive interface. Two Versions, One Purpose. To make sure the Phaze is compat
Can my board have SuperCarve 2 Trucks?
Short answer:. SuperCarve 2 trucks are not compatible with any Series 1 models. This includes:. • GTR Carbon (Series 1). • GTR Bamboo (Series 1). • Stoke Series 1. • Onirique. We do not recommend attempting to modify or force compatibilit
Which Motor Controller Do I Need?
The motor controller is the brain of your electric skateboard — interpreting throttle and brake signals from your remote and sending the right amount of power to your motors. Without it, there’s no movement, no braking, and definitely no carving. It
Where Are Evolve Stores Located?
We have one official Evolve flagship store located in Australia. This is where you’ll find our full range of boards, accessories, and a dedicated service centre:. 🏬 Evolve Skateboards HQ & Retail Store. 1/15 John Duncan Court. Varsity Lakes QLD 4227
Can I order a board without wheels?
We often get asked if it’s possible to order one of our boards without wheels—whether to save on cost or to use your own. The short answer is no. All Evolve boards are shipped as a complete package, and that includes wheels. There’s no price differen
Can I order different colour wheels when I order a board?
Yes, absolutely. When ordering a board through our website, you can choose your wheel colour, size, and durometer to suit your style and ride preference. For Street Wheels, you’ll find options to select:. Wheel colour. Size (e.g. 97mm or 107mm). Duro
Why Don’t My Motors Stop at the Same Time?
If you’ve noticed one motor on your board rolling a little longer than the other after throttle release — don’t stress. This is actually quite common and usually nothing to worry about. What causes this?. There are a few variables that can lead to mo
Can I Buy Parts for My Phaze or R2 Remote?
If your Phaze or R2 remote has been dropped, cracked, or damaged — we’ve got your back. Whether it’s a shattered screen, broken housing, or a non-responsive trigger, we’ll help get it sorted. Important:. Remotes - Phaze and R2 (both Bluetooth and WiF
Having Trouble with Your BMX Battery?
If your Project BMX battery isn’t turning on, won’t charge, or seems unresponsive, don’t stress. We’ll help you sort it out. In most cases, battery issues on the BMX are due to a low or disconnected battery, but unlike our electric skateboards, there
Purchased Relay Hubs But You Have a Hadean or Diablo?
If you’ve bought Relay Hubs but you’re riding a Hadean or Diablo, there’s a good chance you’re facing a compatibility issue. Here’s what to know and how to fix it. Hadean and Diablo boards come with Surge Drive Gears as standard. Relay Hubs are not c
Seeing “gtr_bms” When Updating Through the App on Your Series 1 GTR?
If you’re using the Explore by Evolve app and notice “gtr_bms” showing up when trying to update your Series 1 GTR, here’s what’s going on. If you’re using an Android device and scanning for Bluetooth without the Explore app, “gtr_bms” might appear un
Want to Be an Evolve Ambassador or Collaborate With Us?
Thanks for reaching out and showing interest in being part of the Evolve community! We love hearing from riders who are passionate about electric skateboarding and keen to share that stoke with others. We get a lot of requests like this, so we’ve cre
Phaze Remote Stuck in Calibration Mode – Brake Trigger Not Registering
If your Phaze remote is stuck in the calibration screen and won’t register the brake trigger, even after updating the firmware, it’s likely there’s an internal issue with the brake sensor. Your remote will need to come in for repair by our service te
Why Can’t I Change Speed Modes on My Remote?
If you’re unable to switch speed modes on your remote, there are a couple of possible causes — and we’ll walk you through what to check first. 1. You Might Need a Trigger Reset. Sometimes the remote’s trigger values may be out of range. This means th
If I buy a tyre, tube and hub – can you assemble it for me?
Absolutely – we’ve got you. While we don’t sell fully preassembled wheel sets online, we’re happy to help you build yours. If you’re ordering a tyre, tube, and hub, just leave a note in your order at checkout asking us to assemble it for you. We’ll g
Why have the prices of your parts gone up?
We get it — price changes aren’t ideal. The truth is, many of our component prices (including motors and remotes) have stayed the same for several years, even as material and manufacturing costs increased behind the scenes. We’ve done our best to abs
Why Are My Battery Cells Showing Red on the Remote?
Noticing red cells on your Phaze remote? Here’s what it means — and when to take action. 🔋 What the Red Cell Indicator Means. Your remote highlights any cell that falls outside of the expected range by showing it in red. This can happen at any time,
Do Evolve Remotes Come with a Protective Case?
We often get asked whether Evolve remotes come with a protective case, and the short answer is no. Remotes, including the Phaze remote that ships with our current boards, do not come with a protective case as standard. In the past, for the R2 remote
Why Won’t My Series 1 GTR or Stoke Connect to the Remote?
If you have a Series 1 GTR or a Series 1 Stoke and notice that the power button is flashing blue when you turn your board on — and your remote will not connect — this usually indicates a motor controller issue. In almost all cases, this is not a prob
Diagnosing a Bamboo GTX Board That Shuts Off Under Load
If your Bamboo GTX board turns on and rides fine with no weight on it, but shuts off as soon as you stand on it, it could point to a deeper battery or power system issue. Even if the motor controller has been replaced, this type of behaviour usually
Remote Issue Quick Guide: Send It In or Troubleshoot?
Remote Issue. Action. Remote will not turn on at all. SEND IT IN (WAF needed). Remote won’t charge / USB-C not working. SEND IT IN (WAF needed). Remote loses power when unplugged from charger. SEND IT IN (WAF needed). Broken screen or cracked LCD. SE
Can I Fit All Terrain Wheels on My Onirique?
Short answer: absolutely not. The Onirique is built for carving and commuting with precision using street wheels only. It does not support All Terrain (AT) wheels, and neither do the Stoke Series 1, Stoke Series 2, or Stoke X. These boards are design
Waiting to Hear Back About Your Repair?
We know how important your board or remote is to you, and we appreciate you checking in. If you’ve already sent your item in for service and haven’t heard from us yet, a few things could be at play:. Shipping time: Depending on your location and the
Can I Drop My Board Off at the Evolve Store for Service?
Absolutely — you’re welcome to bring your board to the Evolve HQ for service. 🕘 Opening Hours. We’re open Monday to Friday from 9am to 4pm (we close at 3pm on Fridays). 📍Location: 1/15 John Duncan Court, Varsity Lakes QLD 4227. 🚗 Drop-off Info. Yo
Do You Have a Flight-Friendly Board or Battery Available?
At the moment, we don’t offer a flight-friendly board or battery in our current lineup. The original Stoke was equipped with a 144Wh battery, which met most airline regulations for air travel. However, with the upgrades and increased range of our new
Which Remote Does My GT or GTX Board Use?
If you have a GT or GTX board, it originally came with the R2 remote as the standard remote control. Unless you’ve specifically upgraded or replaced it with a newer model like the Phaze remote (WiFi version), your board will still be using the R2. Th
📦 How to Send Your Board to Us for Repair
If your board needs further diagnosis or repair, here’s how to send it in safely and correctly. Start by completing our Work Authorisation & Return Form. Use your full name as the reference. Please pay close attention to the pre-authorised repair sec
📩 How Do I Contact the Tech Team?
If you’re looking to speak with our Tech Team, you’re already on the right track. You can contact us directly by emailing [email protected]. Just let us know what issue you’re experiencing or what question you have, and we’ll make sure it rea
🛠️ Why is My Phaze Remote Stuck in Safe Mode?
If your Phaze remote is stuck in Safe Mode, it’s usually caused by an internal brake trigger issue. This happens when:. The brake trigger magnet has come loose or broken. The remote mistakenly thinks the brake is constantly being pressed. As a result
Which Battery Do I Need for My Stoke Board?
We’ve got you covered with replacement batteries for both Stoke 1 and Stoke 2 boards. 1. Stoke 1 (2019 – Early 2022):. Came with the original travel-friendly 144Wh battery. Usually paired with a R2 remote. If you bought your Stoke before mid-2022, it
How to Remove the Battery from a Stoke 2 or GTR Bamboo Board
How to Remove the Battery from a Stoke 2 or GTR Bamboo Board. The Stoke 2 electric skateboard uses the same battery and housing system as our GTR Series 2 boards. This means the battery is located inside the bottom-mounted enclosure. To remove the ba
🔋 My Stoke 2 Battery is Reading Very Low Voltage — What Should I Do?
If your Stoke 2 battery is reading something like 1.7V, it’s fallen well below safe voltage levels. This can happen after extended storage without charging. Here’s what you need to know:. Don’t try to charge it — the cells are likely unrecoverable an
Website links
Sub‑section. Item. URL. Shop by Series. Stoke X. https://www.rideevolve.com.au/products/stoke-x. GTR Bamboo Clear Case Edition. https://www.rideevolve.com.au/products/gtr-bamboo-clear-case-edition. Diablo Carbon. https://www.rideevolve.com.au/pages/d
🔁 Phaze Stuck in Calibration Loop with Fast Red Flashing Lights? Here’s What to Do
If your Phaze remote connects to your board but gets stuck in the calibration screen — and your board shows rapid red flashing lights — this usually means there’s an issue with the brake trigger sensor. This type of internal fault can prevent the rem