If your remote is stuck showing 1% battery, it’s important to know that this doesn’t refer to the remote’s charge level. The 1% figure is the board battery level being displayed, not the remote. The remote’s own battery is shown as a set of bars in the top corner of the screen.

A constant 1% board battery reading usually means the board is not charging properly or can’t detect the battery voltage.

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✅ What We Need to Know

To help you out, we’ll need a few quick details:

    •    Which board do you have? (e.g. Hadean, GTR Series 2, Diablo, etc.)

    •    Does the board power on properly? Are there any unusual lights (e.g. constant yellow)?

    •    When you plug in the charger, what does the LED on the charger do?

    •    Does it go red when plugged in and then switch to green?

    •    Or is it staying green the whole time?

    •    What are your battery cell readings?

If you’re using a Phaze remote, you can check this by:

    1.    Connecting the remote to the board

    2.    Viewing individual cell voltages

If you notice one or more cells showing unusually low voltages or the board simply won’t accept a charge, this may be a deeper battery or motor controller fault.

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🛠 What Happens Next

In most cases like this, the board will need to come in for a proper inspection. Our Tech Team will reach out to you shortly with the next steps.

In the meantime, gathering the above info and sending us a photo of the cells will really help speed things up.

We’ve got you — let’s get this sorted.