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🐢 My GT or GTX board is stuck in ECO mode and won’t go faster than 10mphUpdated 2 days ago

If your GTX board paired with a Phaze WiFi remote is stuck in ECO mode and tops out around 10mph (16kph), this is usually caused by one of three things:



🔍 1. Speed limiter is active

Check if the Speed Limit is turned on in your remote settings:

  • Double-tap the power button to enter the menu

  • Scroll to Options → Speed Limit

  • Make sure the limit is set high enough or disabled entirely



🎮 2. Trigger calibration is off

Steps:

  1. Turn the remote on by pressing and holding the power button.

  2. Once it’s on, double tap the power button to open the menu.

  3. Use MODE 2 (bottom button) to scroll down, or MODE 1 (top button) to scroll up until you find ‘OPTIONS’ option.

  4. Press the power button once to enter OPTIONS.

  5. Scroll to Trigger setup

  6. Follow the on-screen prompts to complete the Trigger Reset.

  7. Once done, you’re all set — your throttle should now be calibrated correctly.




🔋 3. Battery voltage is too low

GT/GTX boards are programmed to limit power if the battery voltage drops too low. This is a protective feature that:

  • Locks the board in ECO mode

  • Restricts top speed to around 10mph / 16kph

  • Is often seen in older GT/GTX boards where the battery is nearing end of life


If your board refuses to leave ECO mode even after a full charge, it’s likely that the battery is dropping under voltage during use—this triggers the limp mode.



🔧 How to perform a battery cell test using the Phaze remote

To check the health of your battery, follow these steps:

  1. Inflate tyres to 45 psi if running all terrain wheels

    (Incorrect tyre pressure will lead to invalid results)

  2. Charge the board to full

  3. Turn on and pair the board and remote

  4. Select FAST or GT mode(or the best mode you can)

  5. Double-tap the power button on the remote to open the menu

  6. Scroll to ‘More Info’ using the mode buttons

  7. Press the power button to enter More Info

  8. Hold the UP/MODE1 button, and at the same time double-click the power button

  9. The next screen will show:

    • Total voltage

    • Amperage draw

    • Voltage of 10 individual cells



Next steps:

  • Take a photo of this screen while the board is stationary

  • Then, ride the board up a hill, drawing about 20 amps for 10 seconds

  • While doing this, take another photo or video of the same screen

📩 Send both photos/videos to our team so we can analyse the battery health.


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