If your Carbon GT drops into ECO mode when accelerating or going over 16kph, this usually points to a battery issue. The board is likely entering a soft LIMP mode to protect itself.

To properly assess what’s going on, we’ll need to see your battery cell data. Here’s how to perform an R2 Remote Cell Test:

📋 How to Perform an R2 Remote Cell Test

1. Inflate your tyres

• If you’re using All Terrain wheels, inflate them to 45 PSI.

  (Low pressure affects test results.)

2. Fully charge your board

3. Pair your board and remote

• Turn both on and make sure they connect.

4. Enter cell diagnostic mode

• Set your board to FAST or GT mode.

• Double-click the ON/OFF button on your remote to open the menu.

• Scroll down to ‘More Info’ and click the ON/OFF button to select.

• Now, hold the UP/MODE1 button and at the same time double-click the ON/OFF button.

You’ll now see a screen showing:

• Total voltage

• Amperage draw

• Individual voltage readings for each of the 10 cells

5. Take a photo of this screen

6. Conduct a load test

• Ride the board uphill and aim to hit 20 amps for 10 seconds.

• Take a photo or video of the screen while riding.

7. Send both sets of photos or video to us

This helps our tech team determine if a battery cell is dropping under load, which often triggers the ECO mode issue you’re seeing.

Still unsure? Send us what you’ve got and we’ll walk you through the next steps.