Board Not Charged

Charge the board before proceeding.

If the board will not take charge and you believe it may be flat, check the Board Doesn't Charge article first.

Connectors

Check the connector/s from the battery to the motor controller. Ensure the power is off first.

• Carbon GTR: 
  1. Remove the battery cover/seal by undoing the 15 bolts in the gripped part of the deck.
  2. Disconnect the 2 plugs from the battery/motor controller, then reconnect. Both plugs have guide teeth and arrows to ensure the connector is in the correct way.
  3. You can also disconnect the red/green/maroon switch cable and reconnect.
• Bamboo GTR/Stoke: 
  • Drop the battery by undoing the 7 or 11 bolts in the gripped part of the deck. 
  • Remove and unplug the battery from the motor controller, then reconnect. Both plugs have guided arrows to ensure the connector is in the correct way.

Resistance in the Motor/s

If the motors show unusual resistance with the board on or off:

• Both Motors: We recommend contacting our tech support team.
• One Motor: Check the Motor Concerns article.

If the above does not alleviate your concern, we recommend contacting our tech support team.