If your Phaze remote has been dropped, cracked, or damaged — we’ve got your back. Whether it’s a shattered screen, broken housing, or a non-responsive trigger, we’ll help get it sorted.

Important:

Phaze remotes (both Bluetooth and WiFi) can’t be fixed at home.We don’t sell parts like screens or internals separately. If something’s damaged or not working right, our service team will need to take care of the repair for you.

What to do: 

If your remote is damaged, reach out to us. Our tech team will get in touch to collect the details, arrange a repair or replacement, and get your remote back to you. It’s quick, easy, and we’ll walk you through the whole process.