Mistakes happen, and we’re here to fix them fast. If you’ve received the wrong item, follow these steps:

Step 1: Send Us Photos

• Reply to your Order Confirmation Email with clear photos of everything you received, including packaging and labels.

Step 2: Can’t Find Your Order Confirmation?

• No worries! Contact our support team and include:
  • Your order number
  • Photos of the items you received

Once we have the details, we’ll sort it out ASAP and make sure you get the correct order.