What do I do if I’ve received the wrong order?Updated 24 days ago
Mistakes happen, and we’re here to fix them fast. If you’ve received the wrong item, follow these steps:
Step 1: Send Us Photos
- Reply to your Order Confirmation Email with clear photos of everything you received, including packaging and labels.
Step 2: Can’t Find Your Order Confirmation?
- No worries! Contact our support team and include:
- Your order number
- Photos of the items you received
Once we have the details, we’ll sort it out ASAP and make sure you get the correct order.