All articles

Returns & ExchangesUpdated 4 months ago

How to return or exchange a product:

  • Contact our Sales & Customer Service team within 14 days of receiving the item and quote the order number used to make the purchase (ie. #AU59900)
  • All orders  have a 14-day return period (This applies to all orders worldwide)
  • Our team will then provide you with a link to fill out an online form.
  • You will then receive an automatic response with details on returning the product. You are responsible for the return shipping.
  • Once we receive your items in our warehouse, we will take appropriate action.

Please ensure all products have the original packaging and are in as-new condition.

Contact our team by responding to your Order Confirmation Email or through this link here.


 For full information on our Return Policy, please visit the Store Policies on our website.

Was this article helpful?