Once your order is received and payment confirmed, your order will be shipped via the method chosen during checkout. Most in-stock orders ship within 1-2 business days however, processing time may increase during heavy traffic times such as holidays. *Excluding pre-sales

Pre-sales will ship based on the estimation given at the time of purchase. Pre-sale shipping times are estimations and are subject to unforeseen delays. You are able to cancel your pre-sale reservation and receive a full refund at any time prior to shipping.

We ask that you please keep an eye on your inbox for your shipping/in-store collection email or any correspondence from our team. Your Shipping Confirmation Email will contain your tracking number. If you have not received this email, your order may not have been dispatched yet. Please allow extra time for transit after you receive this email.

You can check shipping times here.

If you are experiencing issues or would like to raise a concern, please contact our team as soon as you can.