If your board isn’t hitting its top speed, there are a few settings and factors to check before reaching out to support.

1. Check If Speed Limit Is On

If the speed metric (kph/mph) on your remote is yellow, this means the Speed Limit setting is enabled.

How to Adjust Speed Limit:

1. Turn on the remote.
2. Double-click the ON/OFF button to open the menu.
3. Use the mode buttons to scroll to Options > Speed Limit and press the ON/OFF button to enter.
4. Select the desired speed limit or turn it OFF, then press the ON/OFF button to confirm.
5. Scroll down to Return and select it to exit the menu.

2. Ensure Your Wheel & Drive Gear Settings Are Correct

Incorrect wheel settings will affect your speed and trip data.

How to Check & Adjust Wheel Settings on the Remote:

1. Check your wheel size(printed on the side of the tyre):
   • Street Wheels: 85mm, 97mm, 105mm, 107mm
   • All-Terrain Tyres: 150mm (6”) or 175mm (7”)
2. Identify your drive gear size(written on the belt or count the teeth on the gear):
   • 66T Gear → GT-001
   • 32T Gear → GT-003
   • 38T Gear → GT-004
   • 47T Gear → GT-006
3. Update Wheel Settings on your remote:
   • Turn on the remote.
   • Double-click ON/OFF to open the menu, go to My Board > Wheel Settings.
   • Select the correct Wheel & Gear Settings, then confirm the selection.

3. Other Factors That May Impact Top Speed

• Tyre Pressure → All-Terrain tyres below 40 PSI create extra rolling resistance, reducing speed. Inflate them between 40-50 PSI.
• Rider Weight → The advertised top speed is based on an 85kg rider. Heavier riders may experience a slightly lower top speed.

Still Not Reaching Top Speed?

If you’ve checked all of the above and still experience speed limitations on a flat, paved surface with a full battery, contact our tech support team with details of your concern and the troubleshooting steps you've completed.