If your Hadean Bamboo’s battery percentage is inconsistent or dropping unexpectedly, follow these steps to assess the issue.

Step 1: Check Your Battery Cell Data on the Phaze Remote

Before reaching out to support, check the battery data directly on your Phaze remote:

• Navigate to Board Cell Data on the remote.
• Review individual cell voltages.
• If any cell voltage is significantly lower than the others, this could indicate an issue.

Step 2: Contact Tech Support

If you notice unusual voltage readings or the issue persists, reach out to our team with:

• A photo of your battery cell data from the Phaze remote.
• A description of the issue (when and how it occurs).
• Your order number for reference.

Our team will assess your data and help you get back to riding as soon as possible. 🚀

Let me know if you’d like any tweaks!